Shipping policy
Every set of BiPlane Seat Covers is custom-made to order and cut to OEM specification for your aircraft. Here's everything you need to know about how and when your order ships.
## Shipping Rates
We charge a simple flat rate based on how many seats you're covering:
| Order | Shipping |
|---|---|
| Single front seat | **$35.00** |
| Two front seats, or one rear | **$50.00** |
| Full front and rear set | **$75.00** |
Your shipping cost is calculated automatically at checkout based on the covers in your cart. All rates are in US Dollars (USD).
## Made-to-Order Production
Because each cover is manufactured to your specified aircraft, seat position, and options — including colour, contrast stitching, embroidery, and custom colours — production takes place after your order is confirmed.
- **Estimated production time:** [X–X business days] before your order ships.
- You'll receive an order confirmation when we accept your order, and a shipping confirmation with tracking once it's on the way.
Production and delivery times are estimates, not guarantees. Custom color and embroidered orders may take slightly longer.
## Where We Ship
We currently ship to **[the contiguous United States / all 50 states / list regions]**. [If applicable: Shipping to Alaska, Hawaii, and US territories may carry additional charges calculated at checkout.]
**[International shipping: available to select countries / not currently offered.]** For international orders, any customs duties, import taxes, or brokerage fees are the responsibility of the recipient.
## Carriers and Delivery
We ship via **[UPS / USPS / FedEx]**, with tracking provided on every order. Once your order ships, delivery typically takes **[X–X business days]** within the continental US.
Risk of loss passes to you upon delivery to the carrier. We're not responsible for delays caused by the carrier, weather, customs, or other events outside our control — but if a package is lost or damaged in transit, contact us at **[support email]** and we'll help you resolve it.
## Order Changes and Address Accuracy
Please double-check your shipping address and aircraft details at checkout. Because covers are made to order, we can only change or cancel an order before production begins. Contact us right away at **[support email]** if you need to make a change.
We're not responsible for orders delayed or returned due to an incorrect or incomplete address provided at checkout. Reshipment to a corrected address may incur an additional shipping charge.
## Returns and the Fit Guarantee
Every order is backed by our **30-Day Fit Guarantee**. For full details on returns, remakes, and refunds, see our [Returns & Fit Guarantee](#) and [Terms & Conditions](#) pages.
## Questions?
We're happy to help before or after you order.